Privacy Policy

At Cendant Rental, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and use our services, including equipment rentals and small engine repair services.

By using our website and services, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please refrain from using our website or services.

1. Information We Collect

We collect personal information when you interact with our website and services. This information may include:

1.1 Personal Identification Information

Name
Email address
Phone number
Billing and shipping address
Payment information (such as credit card details)

1.2 Non-Personal Identification Information

Browser type and version
IP address
Device type
Usage data (such as pages visited, time spent on the site, etc.)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide Services

To process and manage your equipment rental and repair requests.
To deliver rented equipment and provide small engine repair services.
To send service-related updates or information about your rental or repair status.

2.2 To Improve Our Services

To personalize your experience and customize our offerings based on your preferences.
To analyze how you use our website, so we can improve its functionality and design.
To respond to inquiries, feedback, and customer service requests.

2.3 To Process Payments

To process payments and fulfill rental or repair orders.
To prevent fraud and ensure secure transactions.

2.4 Marketing and Promotions

With your consent, we may use your contact information to send promotional materials, discounts, or updates about our services. You may opt out of these communications at any time by following the unsubscribe link in emails or by contacting us directly.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with encryption protocols to protect your data during transmission.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These may include payment processors, delivery services, and marketing partners. These providers are required to keep your information confidential and secure.

4.2 Legal Compliance

We may disclose your information when required by law or when we believe that such action is necessary to:

Comply with a legal obligation.
Protect and defend our rights or property.
Investigate or prevent illegal activities or violations of our terms of service.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of that transaction. We will notify you via email or a notice on our website if this occurs.

5. Your Rights and Choices

You have certain rights regarding your personal data, including:

5.1 Access and Correction

You have the right to access the personal information we hold about you. If you believe that any information we have is inaccurate or incomplete, you may request that it be corrected.

5.2 Opt-Out of Marketing Communications

You may choose to opt out of receiving marketing communications from us at any time by:

Clicking the "unsubscribe" link in our emails.
Contacting us directly to request removal from our mailing list.

5.3 Request Deletion

You may request the deletion of your personal data, subject to certain exceptions (such as data needed for legal or business purposes).

5.4 Cookies Preferences

You can control the use of cookies through your browser settings. If you disable cookies, some features of our website may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated effective date at the top of the page. Your continued use of our website and services after such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Cendant Rental
3003 E. Commercial Drive

Midland, MI 48642
989-839-7581
info@cendantrental.com